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Journeys &
Destinations |
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Looks at reasons for travel, transport and destination options and the growth in popularity of new and emerging destinations. |
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Impacts of Travel
& Tourism |
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This resource focuses on the environmental, economic and socio-cultural impacts tourism can have on host destinations. |
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The UK Travel &
Tourism Sector |
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We look at organisations that make up and support the UK travel and tourism sector, and factors that are shaping its development. |
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| Customer Experience |
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Explains how improvements in customer experience are delivered using knowledge, communication skills and monitoring of standards. |
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Employment in
Travel & Tourism |
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A look at employment opportunities and key Human Resource functions such as recruitment, training and employee protection. |
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Business
Enviornment |
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This resource investigates types of business ownership, organisational structure, key business functions and strategic planning |
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