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| Business Studies |
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| Organisation and Communication |
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Methods of communication and the barriers that exist are examined along with organisational structure and de-layering. |
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| Production |
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This resource looks at job, batch and flow production methods, quality control and the use of just-in-time stock management. |
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| Customer Service |
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This resource focuses on the importance of good service and the techniques businesses use to evaluate and improve standards. |
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| Business Planning |
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The content of each section of an orthodox business plan is considered alongside a look at the importance of business planning. |
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| Business Strategy |
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Covers mission statements, aims and SMART objectives, organic and inorganic growth and how businesses can measure success. |
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| Market Analysis |
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Looks at how PESTLE, SWOT, Boston Matrix, Product Life Cycle and Ansoff Box analysis can inform marketing decisions. |
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